Branch Business Coordinator

JOB ADVERTISEMENT

BIRUNGA SACCO MUSANZE is a District Savings and Credit Cooperative (D-SACCO) established following the consolidation of 15 U-SACCOs operating within MUSANZE District, in accordance with the Government of Rwanda SACCO's consolidation framework. 

BIRUNGA SACCO MUSANZE is looking for qualified, competent, committed, proactive and self-motivated individual to occupy the following positions at Head office and Branch level:

Position: BRANCH BUSINESS COORDINATOR

Number: 1

Main Responsibilities of BRANCH BUSINESS COORDINATOR

Under the supervision and guidance of the Head of Operations, the BRANCH BUSINESS COORDINATOR has the following main responsibilities: 

1. To work diligently on the assigned work on time and to produce results;
2.  To comply with the instructions of the employer or his/her representative;
3. To take good care of and oversee the equipment assigned to him/her in his/her work;
4. To be at work and respect working days and hours;
5. To keep the confidentiality of work;
6.  To deliver basic identification documents before starting work;
7. To follow the principles and codes of perform governing the business activities of the Cooperative;
8. Acts as the main custodian of the branches and outlets/Sub-branches;
9. Is responsible and acts as a reference point for all security-related aspects;
10. Is tasked with smooth and efficient operations of the branches and outlets;
11. Ensures the attainment of sales goals to overseeing everyone provides excellent members/customer service;
12. Ensures the close collaboration between headquarters and branches and outlets/sub-branches;
13. Supports the Branch Business Manager in developing a local market sales plan and reaching the branches sales targets;
14. Perform sales calls to facilitate branch and outlet/Sub branches business;
15. Develops strategies and keep effective customer services programs and achieve all members/customer expectation;
16. Takes care of escalated client concerns;
17. Provides a summarized reporting of sales activities in branches and outlets;
18. Oversees that all internal controls are performed according to the procedures set;
19. Visits branches and outlets regularly to make sure that branch operations are smooth and well executed;
20. Any other duty that does not conflict with the laws and regulations as requested by the Head of Operations or his/her superior authority.

Minimum Requirements

• Bachelor’s degree in Business Management, Finance, business administration or other related fields
• Three (3) years of experience in banking, microfinance
• Excellent oral and written communication and interpersonal skills.
• Strong decision-making and problem-solving skills.
• Ability to motivate the team into attaining sales goals.
• High customer service orientation.
• Strong communication skills.

Application Documents Required: 

• Motivation letter (addressed to the Chairperson of the Board of Directors);
• Updated CV; 
• Copies of academic degrees or professional certificate;
• Copy of National ID;
• Proof of experience;
• Any other relevant supporting documents to prove experience and skills.

Submission Guidelines

All interested and qualified candidates are invited to submit their applications comprising all mentioned documents to BIRUNGA SACCO MUSANZE Head Office not later than 04th August 2026 at 16 :00 pm .

Note:

• Only hardcopy Applications will be received. 
• Only shortlisted candidates will be contacted for exam.

Done at Musanze on 24th July 2026 

MANIRAGUHA Celestin

Chairperson of board of directors

BIRUNGA SACCO MUSANZE