GLOBAL PEOPLE OPERATIONS SPECIALIST 

ABOUT SPARK MICROGRANTS 

Spark MicroGrants believes in a world where everyone lives with dignity and determines their own positive future. Spark has worked in 1000+ villages in 6 countries and has pioneered a community-driven development model in sub-Saharan Africa. Spark works with NGO and Government partners to scale the model's adoption and impact on rural communities - on their own terms. Our model combines facilitated community meetings with a small, discretionary grant to catalyze local action and institution building. Read more about our Approach, Impact and Values on our website. 

WHO YOU ARE 

This role provides a unique opportunity to reshape the internal process and tools of Spark Microgrants to ensure our team has the structure in place to enable their work. 

The incumbent brings a high degree of proactivity, organization, and process mindset to the role in addition to experience in one or more of Operations, HR, Finance or Procurement in a fast-paced environment. This is a hands-on role, and does not oversee people, however this individual will organize with our teams across countries, and guide the implementation of processes and projects that will enable our mission to assist communities as they execute their own social impact projects. 

RESPONSIBILITIES 

Global People Operations Coordination 

• assist HR officers with global tools, analysis, and guidelines for consistency decision making in line with Spark policies. 
• keep processes, tools and tracking for effective people operations, including calendars, guidelines, shared tool maintenance and oversight, and tracking of OKRs and key deliverables.
• organize global onboarding and offboarding, in coordination with local HR officers 

Systems and Tools 

• Research, recommend, and execute appropriate employee facing tools, in conjunction with the technical experts who assist our tools. Collaborate with the Spark IT officer and other colleagues to ensure effective operation of Spark systems used by employees for internal purposes. 
• Act as a systems administrator role for key employee facing org-wide systems, including: BambooHR, Google apps (non technical), Slack and other global cross-functional systems. 
• make sure that operational systems are maintained with up to date employee information, including additions, departures and supervisor changes, as appropriate. 

Policies and Procedures 

• Working with other department leaders and colleagues, update and track global policies and procedures, and assist clear guidelines for global versus local decision making on all non-programmatic operational matters. 
• make sure that handbooks and policies are both complete and effective, including developing easy to understand and use summaries, and ensuring updates and monitoring requirements are completed and well communicated. 

Internal Communications 

• Primary point of contact for communications of internal policies, procedures, administrative changes, and non-programmatic updates. 
• Collaborate with the Chief of Staff and CFO on other internal communications needs. 

Global Benefits Administration 

• assist benefit analysis and selection, ensuring consistency in adherence with global guidelines 

Risk Management: 

• organize global safety and security policies and organize with designated program and regional teammates to execute safety and security policies. 
• Ensure appropriate global and US insurance policies are in place to oversee key risks.
• create tracking mechanisms to ensure compliance related deadlines are met across all Spark locations. 

Global and Remote Operations assist 

Financial Operations 

• Administer and oversee global credit card usage; assist reconciliation process completed by accounting team and ensure appropriate usage of company resources. 

Procurement 

• assist global and remote procurement: perform procurement analysis, research and implementation for US teammates and global procurements of services and goods, including consultants, compliance vendors, and other services that are provided on a US or global basis. 

Compliance 

• US and Remote Registrations: Ensure timely, accurate registrations for corporate, charitable and employee registrations, as well as other required tax and regulatory filings in the US, working either directly with state and federal organizations or through partners. 
• Ensure appropriate insurance policies are in place.

HR 

• assist benefit analysis and administration. 
• organize, track and approve benefits administered as stipends and tools provided via reimbursement. 

Other 

• assist HR, Finance, and cross-functional projects as assigned. 
• deliver backup and other assist for US accounting purposes 
• Ensure organization and filing of key Operations documents 

What You Bring 

• Five years of work experience with a preferred minimum of 3+ years of prior experience with one or more of Operations/HR/Finance/Procurement/Systems. 
• Four year degree in related discipline. 
• Detail oriented and highly organized. 
• Proactive and action oriented. 
• Analytical skills; ability to make connections and understand how work impacts the entire process.
• Ability to communicate and collaborate with teammates across various countries and functions.
• Commitment to ensuring confidentiality of information and appropriate handling of sensitive data.
• Strong systems skills; an early adapter who seeks to find ways to make everything run more efficient for themselves and others. 
• Ability to rapidly adapt to change and solution-oriented approach to handling issues and opportunities. 
• Tech savvy – proficiency with Google Suite (Docs, Sheets, Forms, Drive), BambooHR or similar HRIS, and online finance/benefit or other HR/operations systems preferred. 

OTHER INFORMATION 

Job Location: Kigali, Rwanda

Reporting to: CFO

Start Date: As soon as possible

Salary: Salary is commensurate with experience

Probation period: Three months probation period with learning and performance objectives
How to Apply: Follow the link to apply: https://sparkmicrogrants.bamboohr.com/careers/127

SAFEGUARDING 

Our safeguarding follows a do no harm principle. All Spark staff are expected to respect and uphold the safeguarding procedures and principles to minimize harm to stakeholders, program participants, and the environment, in compliance with the World Bank Environmental and Social Framework and national legislation in the countries where we operate. 

EQUAL OPPORTUNITY EMPLOYER 

Spark Microgrants provides equal employment and advancement opportunities to all individuals. Employment decisions at Spark are based on merit, qualifications, and abilities. Spark does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, marital status, or any other characteristic protected by the law. Spark will make

reasonable accommodations for  qualified individuals with known disabilities unless doing so would result in undue hardship to daily operations.