Teller (Branch and Outlet)

EXTERNAL RECRUITMENT

Background

As part of Rwanda’s ambitious long-term development plan to become a high-income country by 2050, we are transforming our financial sector through innovative initiatives. The Umurenge Savings and Credit Cooperatives (U-SACCOs), now consolidated into District SACCOs (D-SACCOs), play a pivotal role in creating inclusive financial systems across Rwanda. We are seeking an exceptional leader to drive this transformation forward.

IBAKWE SACCO GATSIBO refers to a District Savings and Credit Cooperative (D-SACCO) established following the consolidation of 14 Umurenge Savings and Credit Cooperative (USACCO’s) and now Ibakwe Sacco Gatsibo has 14branches operating within Gatsibo District, in accordance with the Government of Rwanda SACCO’s consolidation framework and under the supervision of the National Bank of Rwanda (BNR) IBAKWE SACCO GATSIBO is looking for qualified, competent, committed, proactive and self-motivated individual to occupy the following position.

•  Teller (branch and outlet)

Number of Position: 7

Reports to: Branch Operations Officer/Outlet responsible

Key Responsibilities

Under the supervision and guidance of the Branch Operations Officer/Outlet responsible:

• To work diligently on the assigned work on time and to produce results;
•  To comply with the instructions of the employer or his/her representative;
• To take good care of and oversee the equipment assigned to him/her in his/her work;
• To be at work and respect working days and hours;
• To keep the confidentiality of work;
• To deliver basic identification documents before starting work;
• To follow the principles and codes of perform governing the business activities of the Cooperative;
• Conducts cash related services to customers/ members, e.g., withdrawals and deposits;
• Initiates transfers from customer/member accounts, e.g., interbranch transfer;
• Performs cheques related services to customers/ members, e.g., crediting a cheque;
• Performs disbursements of loans;
• Performs change of coinage and foreign exchanges;
• Supports in opening, filling, discharging, and closing a till;
• Performs cross-selling;
• To welcome and assist members who need services related to deposits and withdrawals;
• To receive and pay members or customers the approved amount;
• To oversee the till/store he/she is tasked with;
• To fill out the member's booklet correctly;
• Participate in the closing of the daily operations of the Cooperative, especially the control of funds;
• deliver all documents supporting his/her daily operations;
• Be held accountable for all errors that appear in his daily operations, including the shortage or excess/ surplus of funds;
• Perform other duties that do not conflict with the laws and regulations required by the supervisor or his/her superior authority

Qualification and Experience Requirements

• At least secondary education (A2) in related domain.
• Basic IT literacy of CBS and Office.
• Ability to manage transactions accurately and responsibly.
• Good math skills.
• Attention to detail.
• Customer satisfaction oriented.

Application Procedure

Interested and qualified candidates are invited to submit their applications including:

• Application letter addressed to the Chairperson of BoD of IBAKWE SACCO GATSIBO;
• Updated Curriculum Vitae (CV);
• Copies of academic and professional certificates;
• Copy of National ID or Passport.

Please note that all required documents must be submitted ashard copies to IBAKWE SACCO GATSIBO Headquarters.Applications sent by email will not be considered.

Deadline for application: Deadline Date 10/08/2026 at 5h:00 PM

Note: Only shortlisted candidates will be contacted.

Done at Gatsibo, on 31st, July, 2026

BUGINGO Abraham

Chairperson of BOD
IBAKWE SACCO GATSIBO