IT Officer Hardware and Software

Background

As part of Rwanda’s ambitious long-term development plan to become a high-income country by 2050, we are transforming our financial sector through innovative initiatives. The Umurenge Savings and Credit Cooperatives (U-SACCOs), now consolidated into District SACCOs (D-SACCOs), play a pivotal role in creating inclusive financial systems across Rwanda. We are seeking an exceptional leader to drive this transformation forward.

IBAKWE SACCO GATSIBO refers to a District Savings and Credit Cooperative (D-SACCO) established following the consolidation of 14 Umurenge Savings and Credit Cooperative (USACCO’s) operating within Gatsibo District, in accordance with the Government of Rwanda SACCO’s consolidation framework and under the supervision of the National Bank of Rwanda (BNR) IBAKWE SACCO GATSIBO is looking for qualified, competent, committed, proactive and self-motivated individual to occupy the following position.

Position: IT Officer Hardware and Software

Number of Positions: 1
Department: Operation

Reporting to: Head of Operation 

Under the supervision and guidance of the IT Operator:

• To work diligently on the assigned work on time and to produce results;
•  To comply with the instructions of the employer or his/her representative;
• To take good care of and oversee the equipment assigned to him/her in his/her work;
• To keep the confidentiality of work;
• To follow the principles and codes of perform governing the business activities of the Cooperative;
• First line assist for all computer and related hardware components for all branch staff at headquarter, branches and outlets;
• Responds in a timely manner to service issues and requests;
• First line assist for all computer and related hardware components for all branch staff at headquarter, branches and outlets;
• Reviews vendor contracts and coordinates IT hardware purchases;
• Ensures proper maintenance of computers peripherals, printer and all other hardware;
• Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems;
• Any other duty that does not conflict with the laws and regulations as requested by the Head of Operations or his/her superior authority.
• Reviews vendor contracts and coordinates IT hardware purchases;
• Ensures proper maintenance of computers peripherals, printer and all other hardware;
• Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems;
• Any other duty that does not conflict with the laws and regulations as requested by the Head of Operations or his/her superior authority.

Qualifications & Experience Required

• Bachelor’s degree in IT/MIS.
• Minimum Three-years working experience in IT/Network field for MFIs/Banks.
• Good skills in installation and maintenance of computer and related hardware equipment.
• Good integrity, positive attitude, helpful, high commitment, competence and motivation.
• Willing to travel to responsible branches and outlets

Application Procedure 

Interested and qualified candidates are invited to submit their applications including:

• Application letter addressed to the Chairperson of BoD of IBAKWE SACCO GATSIBO;
• Updated Curriculum Vitae (CV);
• Copies of academic and professional certificates;
• Copy of National ID or Passport.

Please note that all required documents must be submitted ashard copies to IBAKWE SACCO GATSIBO Headquarters.Applications sent by email will not be considered.

Deadline for application: Deadline Date 19th/08/2026 at 5h:00 PM

Note: Only shortlisted candidates will be contacted.

Done at Gatsibo, on 03rd, August, 2026

BUGINGO Abraham

Chairperson of BOD
IBAKWE SACCO GATSIBO