Service Centre Analyst Job in Kigali, Rwanda | JobNziza

Service Centre Analyst

Coventry University - Africa Hub (Kigali, Rwanda)

📋 Job Summary

📍

Location

Kigali, Rwanda

💼

Job Type

Full-time

🎓

Education

Bachelor's Degree (A0)

👥

Positions

📅

Deadline

21/06/2026 23:59

31d 6h remaining

🌐

Website

Visit Site

🚀

Apply Option

Apply Online

👁️

Total Views

About Coventry University - Africa Hub (Kigali, Rwanda)

Coventry University Group includes one of the UK's leading Higher Education Institutions. Visionary leadership, strong financial management and an entrepreneurial approach underpin our performance and...

View full company profile

👤 Who May Be Interested

Professionals seeking career advancement and individuals with relevant qualifications may be interested in this opportunity.

This opportunity is ideal for professionals interested in the role of Service Centre Analyst based in Kigali, Rwanda. Qualified and motivated candidates are encouraged to apply for this full-time opportunity.

ℹ️ About This Opportunity

The position of Service Centre Analyst at Coventry University - Africa Hub (Kigali, Rwanda) located in Kigali, Rwanda offers an opportunity for qualified professionals to contribute their knowledge and experience in a dynamic working environment. The organization seeks individuals who are motivated, reliable, and capable of performing their duties effectively while maintaining professional standards.

⭐ Common Skills Required

Administration

📄 Job Description

This job description has been adapted for JobNziza readers to provide a clearer overview of the opportunity.

Service Centre Analyst

Coventry University

Kigali, RWA

Apply for this job

Service Centre Analyst

Kigali, Rwanda

Safeguard Global is delighted to be partnering with Coventry University to assist Recruitment at their Africa Hub in Rwanda

Coventry University is a large UK-based university with a global presence, committed to delivering high-quality academic administration and student assist is hiring for a number of roles in Rwanda.

The Digital Experience Center supports a diverse international workforce and teaching and learning services. They bring together IT assist, digital learning assist, and service desk functions into one coordinated service. The main goal is to make sure that students and staff can access and use digital tools smoothly—whether they are on campus or studying and working remotely from international locations.

Service Center Analyst role:

The Service Center Analyst acts as the first point of contact within the Digital Experience Center, supporting a global workforce and teaching and learning services.

The role provides frontline assist and incident resolution while maintaining Experience Level Agreements (XLAs). It also delivers initial guidance, identifies issues, and contributes to continual service improvement by addressing gaps in the digital user journey across the global environment.

🚀 Apply Now ⏳ 31d 6h remaining

📝 Application Tips

Ensure your CV highlights relevant experience related to the position.
Include measurable achievements in your application documents.
Review the job description carefully before submitting your application.
Prepare supporting documents such as certificates and references.
Submit your application before the deadline.

⚠ Job Notice

JobNziza publishes employment opportunities to help job seekers discover career openings across Rwanda. Applicants should carefully review job requirements and verify application instructions before applying.

⚠️ Important: JobNziza does NOT charge any fees for job applications. Never pay money for a job. Report suspicious listings.

Source: Job listing adapted for JobNziza readers.