Operations Manager

Kigali, Rwanda

We are delighted to be partnering with Coventry University Group to assist recruitment at their Africa Hub, based in Kigali, Rwanda

Coventry University Group, a globally recognised UK institution, is expanding its presence in Africa through its Africa Hub based in Kigali, Rwanda. This hub plays an important role in building partnerships, supporting education programmes, and strengthening regional impact and will increasingly assist a broad range of professional services functions across the Group.

We are now seeking an Operations Manager to become a key member of the Hub team, working closely with the Regional Managing Director and supporting the day-to-day running and growth of the operation.

This is a central and highly visible role within the Africa Hub in Kigali. You will be tasked with ensuring activities run smoothly, teams stay aligned, and priorities are delivered effectively.

As a trusted point of coordination, you will collaborate with colleagues locally and internationally, helping to connect people, oversee processes, and assist the continued development of the Hub.

Key Responsibilities

• Act as the main coordination point for the Hub, supporting communication and alignment across teams
• deliver assist to the Regional Managing Director, including meeting planning, minutes, and follow-up actions
• Oversee the day-to-day operations of the office and activities
• collaborate with internal teams, partners, and international colleagues to assist delivery
• Assist with financial administration (budget tracking, procurement, invoicing)
• assist compliance, reporting, and governance activities
• Help create and enhance processes and systems as the Hub grows
• assist events, meetings, and other key organisational activities

About You

The organization is seeking someone who is organised, dependable, and proactive, with a strong sense of ownership and professionalism.

Essential:

• Experience in an operations, administration, or coordination role
• Ability to work effectively with senior stakeholders and diverse teams
• Strong communication skills (written and verbal)
• Good organisational skills with the ability to oversee multiple priorities
• Comfortable working in a fast-changing, evolving environment
• Basic financial awareness (e.g. budgeting, invoicing, or procurement)
• High level of integrity, discretion, and reliability

Desirable:

• Experience working in an international or multi-organisation environment
• Experience in a growing organisation or new office setup
• Exposure to governance, compliance, or reporting processes

Why Join?

• Opportunity to be part of a growing international organisation
• A stable and reputable global institution with long-term investment in the region
• Work closely with senior leadership and international teams
• Gain broad experience across operations, administration, and coordination
• Opportunity to help shape effective ways of working, operations, and processes within a growing Hub
• Access to learning and development opportunities
• Occasional opportunity for international travel (UK)

How to apply

Please Click on the “Apply’'button to complete your application.