Customer Satisfaction Survey Consultancy Job in Kigali, Rwanda | JobNziza

Customer Satisfaction Survey Consultancy

DUTERIMBERE IMF PLC

📋 Job Summary

📍

Location

Kigali, Rwanda

💼

Job Type

Contract

🎓

Education

Not Specified

👥

Positions

📅

Deadline

05/06/2026 23:59

0d 2h remaining

🌐

Website

Visit Site

🚀

Apply Option

📧 Apply via Email

👁️

Total Views

1,164

About DUTERIMBERE IMF PLC

DUTERIMBERE-IMF PLC is a local community development microfinance institution established in 2004. Its mission is “to provide financial and non-financial services tailored to low-income entrepreneur...

View full company profile

👤 Who May Be Interested

Professionals seeking career advancement and individuals with relevant qualifications may be interested in this opportunity.

This opportunity is ideal for professionals interested in the role of Customer Satisfaction Survey Consultancy based in Kigali, Rwanda. Qualified and motivated candidates are encouraged to apply for this contract opportunity.

ℹ️ About This Opportunity

The position of Customer Satisfaction Survey Consultancy at DUTERIMBERE IMF PLC located in Kigali, Rwanda offers an opportunity for qualified professionals to contribute their knowledge and experience in a dynamic working environment. The organization seeks individuals who are motivated, reliable, and capable of performing their duties effectively while maintaining professional standards.

⭐ Common Skills Required

Communication
Procurement

📄 Job Description

This job description has been adapted for JobNziza readers to provide a clearer overview of the opportunity.

NOTICE OF CALL TO TENDER

Customer Satisfaction Survey Consultancy

DUTERIMBERE IMF PLC is a public limited company duly licensed by the National Bank of Rwanda to operate as a microfinance institution, and is registered with the Office of the Registrar General under company code 100480449.

The institution seeks to perform a Customer Satisfaction Survey to assess the quality of services offered to customers and detect areas that require improvement. The survey will help the institution understand customer expectations, experiences, and satisfaction levels regarding products, services, customer care, service delivery, and communication channels.

TENDER SUMMARY
Tender Subject	Customer satisfaction survey consultancy at DUTERIMBERE-IMF PLC
Tender launched Date	3rd June 2026
Deadline for Obtaining Tender Documents	Not later than 5th June 2026

Tender documents shall be issued upon presentation of proof of payment of a non-refundable fee of Twenty Thousand Rwandan Francs (RWF 20,000), deposited into Account No. 100000960629 held in the name of DUTERIMBERE IMF PLC at Bank of Kigali.

Interested bidders may obtain the complete tender documents by submitting the payment slip to the following email: procurementunit@duterimbereimf.co.rw.

Done at Kigali, on 3rd June 2026.

NGABONZIZA M. Alphonse

Chief Executive Officer

📎 Attachments Documents

notice-call-tender-customer-satisfactory.pdf
PDF file

Check job description for application instructions.

⏳ 0d 2h remaining

🎥 Follow JobNziza on YouTube

Get daily job updates, career tips, and opportunities.

▶ Subscribe Now

📝 Application Tips

Ensure your CV highlights relevant experience related to the position.
Include measurable achievements in your application documents.
Review the job description carefully before submitting your application.
Prepare supporting documents such as certificates and references.
Submit your application before the deadline.

⚠ Job Notice

JobNziza publishes employment opportunities to help job seekers discover career openings across Rwanda. Applicants should carefully review job requirements and verify application instructions before applying.

⚠️ Important: JobNziza does NOT charge any fees for job applications. Never pay money for a job. Report suspicious listings.

Source: Job listing adapted for JobNziza readers.