Senior ID System Administrator

NATIONAL IDENTIFICATION AGENCY (NIDA)

Post: 1
Status: Under Contract

Posted on: Sep 30, 2026
Deadline: Oct 8, 2026

EXAMS TO BE CONDUCTED

Psychometric Test

Written

Oral

REPORTS TO

Director of ICT Unit

JOB RESPONSIBILITIES

• Configure, keep and deliver technical assist for existing NIDA systems.
• Install and configure server operating systems.
• track the performance of servers, software and hardware.
• Ensure the smooth deployment of new applications.
• Apply operating system updates, patches, and configuration changes.
• Evaluate, test, and deploy all software and hardware upgrades to the server.
• Administrate, track and keep computer networks and related computing environments, including servers, computer hardware, systems software, applications software, firewalls and all configurations.
• Gather data pertaining to customer needs, and use the information to detect, predict, interpret, and evaluate system and network requirements.
• keep logs related to servers as well as maintenance and repair records.
• Diagnose and troubleshoot technical issues.
• deliver daily assist to systems users.
• Train systems users and set up their accounts.
• produce technical specifications of IT equipment relative to software required.
• Generate regular reports related to ID production and civil registration.
• To recommend on relevant software upgrades where necessary and deliver technical advice in procurement of software.
• deliver daily assist to stakeholders.
• Train stakeholders and set up their accounts.
• Define and model data requirements business rules and operational requirements for online services.
• Collaborate on information gathering, documentation and process flow for new services to be added on different platforms.
• produce and perform use case tests prior to service deployment on different platforms.
• Follow up with the implementation of NIDA services on different platforms.
• Investigate and collaborate with government platform; on change required after services are deployed on different platforms.
• Produce monthly, quarterly and annual reports on status of NIDA Systems.
• Advise supervisor accordingly.

QUALIFICATIONS

• Advanced diploma in Computer Science
3 Years of relevant experience

• Advanced diploma in Computer Engineering
3 Years of relevant experience

• Advanced diploma in Information and Communication Technology
3 Years of relevant experience

• Advanced diploma in Electronics and Telecommunication Engineering
3 Years of relevant experience

• Bachelor's Degree in Software Engineering
3 Years of relevant experience

• Bachelor's Degree in Computer Science
3 Years of relevant experience

• Bachelor's Degree in Computer Engineering
3 Years of relevant experience

• Bachelor's Degree in Information and Communication Technology
3 Years of relevant experience

• Bachelor's Degree in Electronics and Telecommunication Engineering
3 Years of relevant experience

• Master’s Degree in Software Engineering
1 Years of relevant experience

• Master’s Degree in Computer Science
1 Years of relevant experience

• Master’s Degree in Computer Engineering
1 Years of relevant experience

• Master’s Degree in Information and Communication Technology
1 Years of relevant experience

• Bachelor's Degree in Information Management Systems,
3 Years of relevant experience

• Master's Degree in Information Management Systems,
1 Years of relevant experience

• Advanced Diploma in Information Management Systems
3 Years of relevant experience

• Master's Degree in Electronics and Telecommunication Engineering
1 Years of relevant experience

• Advanced Diploma in Software Engineering
3 Years of relevant experience

REQUIRED COMPETENCIES AND KEY TECHNICAL SKILLS

• Resource management skills
• Problem solving skills
• Decision making skills
• Time management skills
• Risk management skills
• Results oriented
• Digital literacy skills
• Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage.
• Knowledge of database security, backup and recovery, and performance monitoring standards
• Knowledge of database technologies including but not limited to MySQL, MS SQL, PostgreSQL, Oracle, MongoDB, MariaDB
• Knowledge of cloud services including but not limited to AWS, Microsoft Azure, google cloud, IBM cloud, Oracle cloud
• Knowledge of Database command of SQL and SQL server tools
• Knowledge in practices, process and procedures relevant to system administration
• Knowledge in systems disaster recovery and redundancy
• Knowledge of virtualization technologies
• Analytical skills;

PSYCHOMETRIC LANGUAGES

• English
• Français

PSYCHOMETRIC DOMAINS

• Problem solving — Competence / Skills
• Decision making — Competence / Skills
• Analytical skills — Competence / Skills
• Time management — Competence / Skills
• Attention and concentration— Behavior and attitude
• Behavioral observations— Behavior and attitude
• Conceptual capacity — Aptitude
• Clear and Effective Communication — Communication skills
• Conflict Resolution — Communication skills
• Adaptability and Flexibility — Communication skills