ACCESS TO FINANCE RWANDA

REQUEST FOR PROPOSALS FOR PROVISION OF CLEANING SERVICES TO ACCESS TO FINANCE RWANDA (AFR)

REQUEST FOR PROPOSALS

PROCUREMENT REFERENCE NUMBER: PROVISION OF CLEANING SERVICES

1. INTRODUCTION 

About Access to Finance Rwanda (AFR)

Access to Finance Rwanda (AFR) is a Rwandan not-for-profit company established in 2010 to promote financial inclusion and sector development. AFR is currently funded by Sweden,

Jersey Overseas Aid (JOA), MasterCard Foundation, Gates Foundation, and Co-create.

We are part of the broader Financial Sector Deepening (FSD) in Africa that seeks to create a transformative impact on the end of poverty by supporting efforts to enhance financial inclusion and financial sector development through helping financial institutions and

markets drive a more inclusive and sustainable economic growth.

AFR supports the removal of systemic barriers that hinder access to financial services by low-income people, particularly women, youth, and MSMEs. AFR supports the development and provision of financial services, including savings, credit, insurance, investment, payments, and remittances.

AFR is guided by the Market System Development (MSD) approach, recognizing that efforts to increase financial inclusion and financial sector development must be market-led, profitable, and sustainable.

To ensure a safe, healthy, clean, and professional working environment for its staff, visitors, partners, and stakeholders, AFR requires reliable and high-quality cleaning services for its office premises. The services include daily cleaning, sanitation, waste management, periodic deep cleaning, fumigation, and general facility hygiene maintenance.

AFR therefore seeks to engage a qualified and legally registered cleaning services company with demonstrated experience, adequate personnel, management capacity, and the necessary equipment to deliver professional cleaning and housekeeping services in accordance with AFR’s hygiene, health, safety, and quality standards. The selected company will be expected to keep a consistently clean, organized, and welcoming office environment that supports AFR’s operations and corporate image.

2. Objective of the Assignment

The main objective of this assignment is to engage a professional cleaning company to make sure that AFR office premises are maintained in a consistently clean, hygienic, safe, and welcoming condition.

Specific objectives include:

• Always maintaining AFR offices in a clean and orderly condition.
• Ensuring washrooms and kitchenette facilities are hygienic, fully stocked, and free from unpleasant odors.
• Maintaining cleanliness of office interiors including workstations, furniture, fixtures, windows, and equipment.
• Maintaining cleanliness of office exteriors including entrances, walkways, parking areas, and surrounding spaces.
• Providing housekeeping and hospitality assist during meetings, workshops, and official events.
• Always ensuring availability of cleaning consumables and hygiene products.

3. Scope of Work

The cleaning company will be tasked with providing everything needed to carry out the cleaning services properly. This includes the cleaners, their supervisor, cleaning products, cleaning supplies, equipment, tools, uniforms, gloves, masks, and any other items required to-perform the work. AFR will not be tasked with providing these resources unless otherwise agreed.

Interested companies must confirm their intention to submit a proposal by Friday, June 26, 2026, at 17h00 HRS CAT

Any requests for clarifications to the RFP may be submitted by Tuesday, June 30, 2026, 17h00 HRS CAT.

Bidders should submit their proposals no later than Tuesday, July 7, 2026, 14:00 HRS CAT

Responding bidders are advised that this solicitation does not in any way obligate AFR to make a contract award or compensate the responding firms for any costs associated with the preparation and submission of their proposals. Additionally, AFR may award a contract without conducting negotiations; all proposals should be submitted initially using your most favorable terms. AFR reserves the right to award any resultant contract to other than the offeror submitting the lowest price proposal based on technical excellence, schedule superiority or client request.

This process will potentially result in a framework agreement with the selected firm.

All communications regarding this RFP should be addressed via email: procurement02@afr.rw .

Below is the summary planned procurement schedule:

Cordially,

Jean Bosco Iyacu

Chief Executive Officer