Head of Operations

 JOB VACANCY ANNOUNCEMENT

The Management of RATWA SACCO HUYE informs all qualified and competent candidates that is recruiting for the following position :

Head of operations (1)

Responsibilities & tasks : Under the supervision and guidance of the Managing Director :

• To work diligently on the assigned work on time and to produce results ;
• To comply with the instructions of the employer or his/her representative ;
• To take good care of and oversee the equipment assigned to him/her in his/her work ;
• To be at work and respect working days and hours ;
• To keep the confidentiality of work ;
• To deliver basic identification documents before starting work ;
• To follow the principles and rules governing the perform of the Cooperative’s business activities ;
• Plans and monitors the day-to-day running of business to ensure efficiency and high quality of work in the department ;
• Supervise and assist the staff in their roles of implementing their tasks and responsibilities ;
• Participates in all management meetings ;
• Creates strategies for the department with senior management ;
• Revises and/or formulates all related policies and promote their implementation ;
• Oversees compliance with regulations and procedures applicable to the department ;
• oversee relationships/agreements with staff, members/ customers and other external partners ;
• Prepares timely and detailed reports on financial and operational performance of the department ;
• Evaluates regularly the efficiency of business procedures according to RATWA SACCO HUYEs objectives and apply improvements ;
• To follow the principles and codes of perform governing the business activities of the Cooperative ;
• To supervise and oversee all employees in the operations department ;
• To evaluate and organize the daily activities of the Cooperative on a timely basis ;
• help with the preparation of new policies and procedures and amendments or legal reform to the existing policies and regulations, especially those related to operations ;
• Comply with and execute laws, general regulations, policies and procedures and decisions of the Cooperative ;
• help with ensuring that there is an effective control system in the Cooperative ;
• produce and submit the reports of activities to the MD for approval ;
• help with the preparation of strategic plans and action plans ;
• help with the preparation and analysis of the budget ;
• evaluate and analyze the reports of activities prepared by employees ;
• help with conducting research, evaluation and other feasibility studies related to the development of the Cooperative ;
• Performing other duties as provided for in the policies and procedures governing the Cooperative ;
• Any other duty that does not conflict with the laws and regulations as requested by the Managing Director or his/her superior authority.

Qualification Criteria/Job Requirements:

• Master’s degree in accounting or Finance/ Accounting/Business Administration/Microfinance and related fields or Bachelor’s degree in Finance/ Accounting/Business Administration and related fields with 10 years of experience on senior management positions in Microfinance/banking industry
• Minimum five (5) of experience in operation.
• Excellent organisationnel and leadership abilities.
• Out standing communication and people skills.
• Strong decision-making abilities.
• Working knowledge of data analysis and performance/operation metrics.
• Advanced knowledge of MS Office including: Microsoft Word, Excel, and Outlook, Microsoft PowerPoint and Adobe Acrobat.
• Fluency in spoken and written English. Knowledge of French is added advantage.

Interested candidates are requested to submit :

• Application letter addressed to the Chairperson of the Board of Directors at RATWA SACCO HUYE
• Updated Curriculum Vitae(CV)
• Copies of academic certificates
• Copy of National ID
• Any other supporting documents as proof of experience.

Submission details :

Applications should be submittedphyisically to :

RATWA SACCO HUYE - Head Office

Office of HR, Procurement and Logistic

The deadline for submission of applications is 19 October 2026 at 5 :00 PM

Only shortlisted candidates will be contacted for further recruitment processes

Done at Huye 05/10/2026

DUSENGIMANA Osee

Chairperson of Board of Directors of RATWA SACCO HUYE

RATWA SACCO HUYE